Business Analyst

Equação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners.

We are looking for a Business Analyst with the following requirements:

The service provider will contribute to the scope through several activities, such as (but no limited to):
- Coordinate and contribute to BAU activities, including continuous improvements, release analyses, impact assessments, in partnership with the BAU Lead.
- Take ownership of selected L3 (complex) tickets when required.
- Manage small projects, Non‑Standard Requests, and feature analyses.
- Collaborate closely with the Product Owner throughout the product life cycle.
- Support the Product Owner and the BAU Lead in the implementation of a new governance model with entities and Group stakeholders.
- Contribute to and/or lead several CSOD‑related improvement initiatives.
- Identify recurring training needs for entity local administrators and deliver training or refresher sessions accordingly.
- Minimum 3 years of proven expertise on the CSOD LMS module is required
- Certifications on CSOD LMS and/or Core modules are considered a plus but are not mandatory.

• Duration: Long Term Contract.
• Location: Lisbon, hybrid. Candidates must be living in Portugal.