DevOps

Equação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners.

We are looking for a DevOps with the following requirements:

English - B2;

Solution Takeover & Knowledge Transfer
• Lead structured handover of AI solutions delivered by external vendors, across any in-scope solution type (agents, copilots, RAG apps, document intelligence services, integrations, fine-tuned LLMs, etc.).
• Review code, prompts, configurations, architecture, and documentation; identify technical debt and define a remediation backlog.
• Produce or refresh runbooks, SOPs, prompt and model documentation, and operational documentation for solutions taken into run mode.

In-House AI Solution Development

• Design, develop, and ship AI features and full solutions using Bekaert's authorized AI stack, selecting the most appropriate pattern for each business problem (rule-based automation, RAG, agentic workflows, fine-tuning, multimodal AI services, etc.).
• Build solutions with Azure OpenAI, Microsoft Copilot Studio, M365 Copilot extensibility, Azure AI Foundry, Azure AI Services (vision, speech, translation, document intelligence), and custom Python/TypeScript services as appropriate.
• Apply enterprise patterns for grounding, evaluation, guardrails, and responsible AI consistent with Bekaert's AI governance and Microsoft Copilot Studio governance frameworks.
• Contribute reusable components (connectors, prompt templates, agent skills, evaluation harnesses) to the AI platform library.
• Collaborate with the AI Solution Lead on architecture reviews, pattern selection, and design validation.

DevOps & Platform Operations (incl. LLMOps)

• Build and maintain CI/CD pipelines (GitHub Actions / Azure DevOps) for AI solutions, following Bekaert GitOps and IaC standards.
• Apply LLMOps practices: prompt versioning, evaluation datasets, A/B testing of prompts and configurations, automated quality evaluation, and regression testing.
• Implement observability (logs, traces, cost, usage, response quality, grounding quality) and act on alerts.
• Manage application lifecycle, secrets, environment promotion, and release management.
• Optimize consumption costs (tokens, compute, storage, inference calls) and report on unit economics per solution.

User Support (L3)

• Act as the L3 escalation point for in-scope AI solutions; partner with L1/L2 team per the existing service model.
• Investigate and resolve incidents, problems, and quality issues (response quality, hallucinations, grounding failures, integration errors); drive permanent fixes back into the codebase, prompts, or configurations.
• Maintain a knowledge base of known issues, workarounds, and FAQs for end users and support partners.

Backlog Management & Business Engagement

• Run discovery and refinement sessions with business product owners; translate user needs into well-formed user stories with acceptance criteria.
• Triage, estimate, and prioritize the backlog together with the business; plan iterations and communicate releases.
• Demo increments, collect feedback, and steward adoption together with business champions.

GitHub Copilot Enablement (Secondary)

• Act as a subject-matter expert for GitHub Copilot, Bekaert's authorized AI coding platform.
• Provide best-practice guidance, internal enablement sessions, and prompt/usage patterns for other ADS developers.
•Monitor adoption signals and feed insights back to the AI governance team.

• Duration: Long Term Contract.
• Location: Portugal - on-site/hybrid. We have offices in the main cities of the country. Candidates must be living in Portugal.